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Building Clinical Confidence in RHY Staff: Lessons Learned From a Staff Training Curriculum in Problem-Solving, De-Escalation, and Crisis Response (RHYCONF2020)

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Picture of Building Clinical Confidence in RHY Staff: Lessons Learned From a Staff Training Curriculum in Problem-Solving, De-Escalation, and Crisis Response (RHYCONF2020)
Length
Subject

About this training

Summary 
Building the confidence and ability of RHY staff in providing practical problem-solving interventions improves outcomes for youth experiencing homelessness. However, many programs struggle to meet the training and supervision needs of the staff. In this workshop, participants will learn conventional approaches to staff training in RHY programs and perceptions of staff concerning their needs around clinical training. Participants will then learn the steps to an evidence-based intervention around problem-solving, de-escalation, and crisis response. Participants will also review a curriculum for staff training along with outcomes from the implementation of this curriculum at two RHY agencies. 

Objectives 
Participants will: 

  • Learn conventional approaches and challenges to staff training in RHY programs. 
  • Learn RHY staff perceptions on training experiences and their feelings of preparedness for clinical work with youth. 
  • Learn an evidence-based approach to problem-solving, de-escalation, and responding to crises. 
  • Review a staff training curriculum and the outcomes of implementing this curriculum at two RHY agencies. 

Presenter 

  • Peter Ducharme, Director of Clinical Services, Bridge Over Troubled Waters, Inc.
  • Ben Thornton, Director of Outreach, Anchor House, Inc.

This training Includes: 

  • Presentation Slides
  • Evaluation